Terms and Conditions of Scavenger AI GmbH
Last updated: 20 October 2026
These Terms are available in German and English. The German version prevails.
1. Scope
Section titled “1. Scope”(1) These Terms and Conditions (hereinafter “Terms”) apply to all contracts between Scavenger AI GmbH, Thurn-und-Taxis-Platz 6, 60313 Frankfurt am Main, Germany (hereinafter “Scavenger AI”) and the users of its applications:
- the Scavenger app, available at https://app.scavenger-ai.com/ (hereinafter “Scavenger app”), and
- the Strategy Agent (hereinafter “Strategy Agent”),
together hereinafter “Applications”. Annex 1 contains additional provisions for the Strategy Agent, which take precedence over these Terms where they differ.
(2) By registering for and using the Scavenger app, the user accepts these Terms in their current version.
(3) For the Strategy Agent, the Customer’s first administrator accepts these Terms and the Data Processing Agreement (Auftragsverarbeitungsvertrag) electronically on behalf of the Customer at their first sign-in. Further users of the Customer do not accept these Terms separately.
(4) Individual agreements between Scavenger AI and a Customer take precedence over these Terms.
2. Service Description
Section titled “2. Service Description”(1) The Scavenger app allows corporate customers (hereinafter “Customers”) to upload or connect their data and perform AI-supported data analysis. There is a limited free version of the Scavenger app available to normal users as well.
(2) The Strategy Agent is an AI agent for Customers. In conversations, it answers questions, analyses the Customer’s data through databases the Customer connects (hereinafter “Data Sources”), runs code in an isolated execution environment (hereinafter “Sandbox”), works with files and uses third-party services the Customer or its users connect (hereinafter “Integrations”). It is available through a web application and Microsoft Teams.
3. Registration and User Account
Section titled “3. Registration and User Account”(1) To use the Scavenger app, users must register and create a user account. Registration is available for both corporate customers and normal users.
(2) For the Strategy Agent, Scavenger AI sets up the Customer’s account. The Customer’s administrators invite further users or let them sign in through the Customer’s own identity provider.
(3) The user is obligated to provide truthful and complete information during registration.
4. Usage Rights and Intellectual Property
Section titled “4. Usage Rights and Intellectual Property”(1) All rights to the contents of the Applications are reserved.
(2) Scavenger AI grants the user a non-exclusive, non-transferable, and limited right to use the Applications for the duration of this contract.
5. User Obligations
Section titled “5. User Obligations”(1) Users are required to use only new or up-to-date devices to achieve correct results with the Applications.
(2) Users must verify the results provided by the Applications, as the Applications can make mistakes.
(3) The Applications are provided for informational and facilitative purposes only. They are not intended to replace professional business advice or judgment. Users are advised to exercise their own discretion and seek independent expert consultation where necessary. Users are responsible for verifying the relevance and accuracy of the information in the context of their specific business circumstances.
6. User Content
Section titled “6. User Content”(1) Users can generate content through the Applications, particularly through the chat function.
(2) The user grants Scavenger AI the right to store, process, and use the generated content as necessary to provide the contractual services.
(3) Scavenger AI does not use user content or the Customer’s data to train or fine-tune AI models, neither its own models nor those of its service providers. AI models are used for inference only.
7. Permissible Use
Section titled “7. Permissible Use”(1) The user agrees to use the Applications only within the framework of applicable laws and these Terms.
(2) Prohibited uses include, but are not limited to:
- Using the Applications to distribute illegal, offensive, or harmful content.
- Attempting to disrupt or damage the Applications or their underlying infrastructure.
- Unauthorized use of the Applications, including unauthorized access or accounts.
8. Liability and Warranty
Section titled “8. Liability and Warranty”(1) Scavenger AI is liable without limitation only for intent and gross negligence.
(2) For slight negligence, Scavenger AI is liable only for the breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the typical, foreseeable damage.
(3) Users are obligated to verify the results provided by the Applications and are responsible for the final decision made based on the Applications.
9. Payment Terms
Section titled “9. Payment Terms”(1) Payments for paid versions of the Applications are processed via our external payment service provider, Stripe Payments Europe, Ltd. (“Stripe”). By making a payment, the user agrees that the necessary payment and billing information will be transmitted to Stripe for the purpose of processing the transaction.
(2) Scavenger AI does not store full credit card details. Stripe may transfer, process, and store personal data outside the European Union under appropriate safeguards in compliance with GDPR.
(3) The user agrees to comply with Stripe’s Terms of Service and Privacy Policy in addition to these Terms.
(4) Unless otherwise agreed, all fees are due immediately and will be charged through the payment method provided by the user.
10. Data Protection
Section titled “10. Data Protection”(1) Information on data protection is provided in the privacy policy.
(2) Where Scavenger AI processes personal data on behalf of a Customer, the Data Processing Agreement (Auftragsverarbeitungsvertrag) applies. It forms part of these Terms.
11. Applicable Law and Place of Jurisdiction
Section titled “11. Applicable Law and Place of Jurisdiction”(1) All disputes arising from or in connection with these Terms are subject to German law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
(2) If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Frankfurt am Main.
12. Severability Clause
Section titled “12. Severability Clause”Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision shall be replaced by the statutory provisions.
13. Publicity
Section titled “13. Publicity”Scavenger AI reserves the right to mention the name of the company and its use of the Applications for marketing purposes if the user registers with a company email address (e.g., mike.john@apple.com).
14. Changes to the Terms
Section titled “14. Changes to the Terms”Scavenger AI reserves the right to change these Terms at any time with effect for the future. Changes will be communicated to users in a timely manner before they take effect.
15. Service Availability
Section titled “15. Service Availability”(1) Scavenger AI will make reasonable efforts to ensure the availability of the Applications. However, temporary disruptions or interruptions may occur due to maintenance, updates, or technical issues.
(2) Scavenger AI does not guarantee uninterrupted availability and reserves the right to modify or discontinue the service at any time without prior notice.
16. Termination
Section titled “16. Termination”(1) Users can terminate their accounts at any time by following the instructions in their account settings.
(2) Scavenger AI reserves the right to terminate or suspend access to the Applications for any user who violates these Terms or engages in prohibited use.
17. Copyright Notice
Section titled “17. Copyright Notice”The Applications use various open-source software tools to enhance their functionality and provide the best possible user experience, among them Numpy, Pandas, LangChain, Matplotlib, Statsmodels, Scikit-learn, LightGBM, FastAPI, Psycopg, Dotenv-python and Ag-grid.
Scavenger AI acknowledges and appreciates the efforts of the open-source community and adheres to the respective licenses for each software tool used. For any further inquiries regarding the use of these tools, please refer to the official license documentation provided by the respective contributors.
18. Newsletter and Communications
Section titled “18. Newsletter and Communications”(1) By registering an account, the user agrees to receive newsletters and other communications from Scavenger AI to the email address provided during registration.
(2) These communications may include updates, promotional offers, and information about the Applications and related services.
(3) Users can opt out of receiving newsletters and promotional communications at any time by selecting the “opt-out” option provided in each email or by adjusting their communication preferences in their account settings.
19. Support and Contact
Section titled “19. Support and Contact”For support and other inquiries, users can contact Scavenger AI via the contact information provided on its website.
20. Analytics and Tracking
Section titled “20. Analytics and Tracking”(1) The Applications use PostHog, a third-party analytics service, to collect and analyze usage data to improve user experience and the Applications’ functionality.
(2) PostHog may collect information such as:
- Usage patterns and interactions with the Applications
- Technical information (browser type, device information, IP address)
- Feature usage and performance metrics
(3) This data is processed in accordance with our privacy policy and is used solely to enhance the Applications’ performance and user experience.
(4) Users can opt out of analytics tracking through their browser settings.
Annex 1 – Strategy Agent
Section titled “Annex 1 – Strategy Agent”1. Data Sources
Section titled “1. Data Sources”(1) The Customer connects Data Sources by providing the connection details of its own databases.
(2) What the Strategy Agent can read or write through a Data Source is determined solely by the permissions of the database user the Customer provides. Scavenger AI does not restrict access to read-only. The Customer is responsible for these permissions, including whether the Strategy Agent may change data.
2. Sandbox
Section titled “2. Sandbox”The Strategy Agent runs code in a Sandbox that has internet access. The Customer is responsible for what code run on its users’ behalf fetches from or sends to the internet, including with credentials the Customer or its users provide.
3. Integrations
Section titled “3. Integrations”(1) Integrations are third-party services that users connect with their own credentials. What an Integration does is decided solely by its provider.
(2) Providers of Integrations are not sub-processors of Scavenger AI. Their own terms apply between them and the Customer or user.
4. Results
Section titled “4. Results”The Strategy Agent can make mistakes. Users must check its results before relying on them (§ 5, § 8 (3)).
5. Liability
Section titled “5. Liability”Except in cases of intent or gross negligence (§ 8 (1)), Scavenger AI is not liable for damage resulting from:
a) reading or writing data through a Data Source within the permissions of the database user the Customer provided; b) what the Sandbox fetches from or sends to the internet; c) the behaviour or availability of Integrations; d) using results of the Strategy Agent without checking them.